# Aplauso

> Aplauso helps great service get recognized, rewarded, and understood.

## Product in one paragraph

Aplauso is a digital tipping and guest feedback platform for service professionals and service-led businesses. Guests open a reward code or link and use a mobile web flow to recognize a person or team, leave a cashless tip, rate the experience, or share feedback. Guests do not need an account or app. The same interaction gives guests more ways to tip and gives permitted operators useful service context.

## Who it is for

- Independent service professionals
- Hotels and resorts
- Tours and transportation
- Fitness, beauty, and wellness businesses
- Banquets and catering teams
- Entertainment and live performers
- Home-service businesses

## Core product facts

- Guests do not need the Aplauso app or a guest account.
- Guests can use Apple Pay, Google Pay, or card.
- Recognition can be directed to an individual or shared-service team.
- The product combines digital tipping, ratings, written feedback, and operator visibility.
- Aplauso Rewards is the iOS and Android companion app for service professionals.
- Aplauso can support teams, departments, locations, events, and other service contexts.
- Aplauso Business compares satisfaction using response volume, consistency, confidence, and evidence strength instead of treating sparse data as certainty.
- Configured Recovery workflows can give a rough guest moment an owner, status, notes, actions, and resolution history.
- Governed shared-team tip allocation can use role rules, eligibility review, and version history.
- Aria answers scoped questions from available evidence and prepares only supported actions for a person to confirm.

## The connected product loop

1. A guest scans at a meaningful service moment.
2. The guest recognizes the person or team and can leave a tip or feedback.
3. The service professional sees that their work was recognized.
4. The operator sees a timely signal they can use to celebrate, coach, or follow up.

## Aplauso for Business

Aplauso Business helps service businesses understand satisfaction across permitted teams and locations, find moments that need attention, make strong work easier to recognize, and manage governed shared-team tip allocation. Business performance views emphasize service evidence rather than exact employee tip earnings.

## Product boundaries

- Aplauso Business is not a CRM, payroll system, workforce scheduler, or general task-management suite.
- Missing or insufficient evidence is shown as such; it is not treated as zero activity or a healthy result.
- Governed tip allocation supports transparent product rules and history, but it is not a legal or payroll-compliance guarantee.
- Aria does not run a business autonomously. Supported changes require explicit human confirmation.

## Official URLs

- Website: https://www.aplauso.io
- Aplauso for Business: https://www.aplauso.io/business
- Start Business setup: https://www.aplauso.io/signup?signup_flow=business
- How Aplauso works: https://www.aplauso.io/features
- Interactive guest experience: https://www.aplauso.io/demo
- Solutions: https://www.aplauso.io/solutions
- Resource library: https://www.aplauso.io/resources
- Aplauso Rewards access choices: https://www.aplauso.io/rewards
- Aplauso Rewards mobile app: https://www.aplauso.io/download
- Solo dashboard: https://my.aplauso.io
- Value and rollout: https://www.aplauso.io/pricing
- Contact: https://www.aplauso.io/contact
- Full product context: https://www.aplauso.io/llms-full.txt

## Contact

- Email: hello@aplauso.io
- LinkedIn: https://www.linkedin.com/company/aplauso
- Instagram: https://www.instagram.com/aplausoio
- Facebook: https://www.facebook.com/aplausoio
- X: https://x.com/aplausoio