Digital tipping and real-time feedback for service teams
Aplauso gives guests a fast way to rate service and leave cashless tips, while giving operators live signals on satisfaction, recovery, and team momentum.
Service pros
Earn cashless tips
Download Aplauso Rewards, create your profile, and share one reward code guests can use in seconds.
Download Aplauso RewardsCreate an earning profileOperators
See service quality
Launch tipping and feedback for a team, location, or service model with a clearer view of guest satisfaction.
Set Up a TeamSarah M.
Poolside Attendant
How's my service?
Tap a star to rate your experience
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Starts with the experience
The rating makes the ask easy, the moment feel natural and the tip flow seamless.
Try the real guest flow.
One simple interaction gives operators a live read on service quality
People get a quick, natural experience. Businesses get something powerful in return: faster recovery, clearer coaching, stronger retention, and better review momentum.
Catch service gaps early
Spot friction in real time, so managers can step in faster and recover the moment.
Turn great service into stronger reviews
Make it easy for happy people to leave the reviews that help the next person choose you.
See satisfaction by team or location
Understand where satisfaction is highest, where service is slipping, and where teams need support.
Coach, recognize, and retain great people
Use real feedback to celebrate strong performers, support teams sooner, and reduce avoidable turnover.
A flow that feels natural in the moment
Guests start with a quick rating, then can tip in seconds if they want to. No awkward ask. No app download. No unnecessary friction.
Rate
Start with a quick rating that feels easy in the moment.
Tip
Guests can tip right away with Apple Pay, Google Pay, or card.
Done
The guest is done in seconds, and the business gains insight too.
Ready to put this flow to work?
Where Aplauso fits
Built for the way service businesses actually work.
From resorts and hotel teams to drivers, wellness studios, and home service pros, Aplauso adapts to your service model without changing the experience.
Browse all solutionsHotels
Support front desk, housekeeping, concierge, valet, and other guest-facing roles with one consistent flow.
Resorts
Connect multiple teams, amenities, and guest touchpoints with one consistent tipping and feedback flow.
Tours & Transportation
Reward great guides and drivers while capturing real-time performance data.
Fitness, Beauty & Wellness
Turn every appointment, class, or treatment into a tipped, rated interaction.
Banquets & Catering
Help event teams earn more in the moment while giving coordinators live service insight.
Entertainment
Let audiences tip performers in the moment, no cash, no app, no friction.
Home Services
Give field teams a tipping and rating channel that clients actually use.
Not seeing your category?
Aplauso adapts to service-led businesses of all sizes, team structures, and guest models.
Example operating view
Multi-location service rollout
Challenge
Teams need one place to collect guest ratings, cashless tips, recovery signals, and payout visibility.
Solution
Aplauso connects QR-based tipping, guest feedback, and operator reporting across roles, teams, and locations.
See who is earning recognition, where satisfaction is slipping, and which moments need fast follow-up.
When teams use Aplauso, owners and managers stop guessing
Tips create engagement. Ratings and feedback give operators a clearer daily view of service quality, recovery opportunities, and the moments worth amplifying.
See performance by role
Understand which teams and service moments are earning the strongest guest response.
Recover service faster
Low signals surface while there is still time to respond and protect the experience.
Turn great moments into reviews
Strong guest experiences can lead to the reviews that help future guests choose you.
See the full operating picture
Tie guest sentiment, team adoption, and service lift into one clearer story.
Want clearer service insight like this?
See how Aplauso works for your business.
FAQ
Questions people ask before they start
Clear answers for service pros, teams, operators, and businesses.
How do I start accepting tips with Aplauso?+
Download Aplauso Rewards, create your profile, set up your page, share your reward code, and start accepting cashless tips. It works whether you are on your own or part of a larger team.
Do people need to download an app?+
Guests do not need an app. They scan your reward code and complete the experience from their phone using Apple Pay, Google Pay, or card. Service pros can use the Aplauso Rewards app to manage their profile, track activity, and monitor payouts.
Can I use Aplauso if I work on my own?+
Yes. Aplauso works for solo service pros, performers, guides, drivers, stylists, home service pros, and teams working inside a larger business.
What does a business get beyond tipping?+
A clearer view of satisfaction by team and location, faster service recovery signals, and more opportunities to turn strong experiences into public reviews.
What kinds of businesses use Aplauso?+
Aplauso supports hotels, resorts, tours and transportation, fitness, beauty and wellness, banquets and catering, entertainment, home services, and other service-led businesses.
Start where you are
Start where you fit best
Whether you want to earn more tips or run a stronger service business, there is an Aplauso path built for you.
For me
Earn more tips
Create your page, share your reward code, and turn cashless appreciation into real earnings.
Earn More TipsGet Aplauso Rewards
For my business
Create happier guests
See guest satisfaction in real time, recover service issues faster, and strengthen reviews.
Improve Guest Satisfaction