FreeFree for professionals · No app for guests
Guests scan your code, rate the service, and can add an optional cashless tip. No app to download. Professionals get recognized, and businesses see the feedback behind every thank-you.
Free to create your profile
See how it works for teams
Recognition that connects.
How a thank-you travels
Three steps, one code, and nothing for guests to install.
01Put your code on a sign, a card, a vehicle, or a message at the natural end of service.
02They rate the moment on their own phone. No app, no account.
03Ratings, kind words, and any optional tip reach your Aplauso account.
For professionals
Create your profile, get your code, and start collecting recognition. No subscription, no upfront platform cost.
Transaction-related charges may apply when tips are processed.
Choose your path
Aplauso gives professionals a clear path to recognition and businesses a clear view of service. Neither side is an afterthought.
Aplauso Solo
Make it easier for customers to recognize your work, leave feedback, and tip without cash or a guest app.
Aplauso Business
Connect customer feedback, employee recognition, tipping, and configured service recovery in one platform.
Purpose-built for service. Flexible for every team.
Digital tipping and guest feedback for hotel teams
Property-wide coverage for high-touch guest experiences
For drivers, guides, shuttles, and passenger operations
Connect recognition, feedback, and service context
Shared recognition and feedback for event teams
Cashless appreciation and audience feedback for performers
Digital tipping for crews and field service professionals
Optional digital tipping and guest feedback connect appreciation with permitted service context. Configured Recovery supports documented follow-up where available.
No customer app required
They can recognize the person or team who helped them and leave an optional cashless tip.
Configured Recovery supports assigning eligible owners to follow-up.
Keep evidence and response volume visible
Service recovery
Configured Recovery supports assigning eligible owners to follow-up.
Recovery alert · Illustrative
Room 418 · Housekeeping · Submitted 4 minutes ago
A customer submits a low rating or private note.
Configured routing and scope help surface the concern to an eligible manager.
The owner can acknowledge, investigate, and record actions.
Notes, status, resolution, and lifecycle history stay connected.
Recovery support depends on configuration, scope, and user permissions. It does not guarantee every concern will be resolved.
A clearer service moment
Aplauso closes the gap between appreciation, feedback, and the people who can use it.
Without Aplauso
With Aplauso
Built on trust
Recognition only works when people trust where it goes. These safeguards are part of the product today.
Stripe and connected payment services process full card and bank-account details. Aplauso does not store full card numbers or full bank-account numbers.
Business performance views focus on service evidence, response volume, confidence, and recognition activity rather than exposing an individual’s exact tip earnings.
Aplauso and its service providers use encrypted connections for data in transit.
No Aplauso account is needed, and tipping is always optional.
Frequently asked questions
The essentials for professionals, service teams, and operators.
No. Customers open the Aplauso experience from their phone and can rate, recognize, and optionally tip without installing an app.
Yes. Aplauso Solo gives independent professionals a profile, a shareable reward code or link, activity, recognition, and tipping tools.
Aplauso Business connects permitted rating evidence, recognition, team and location comparisons, trends, and supported recovery workflows.
No. Tipping is optional. The guest flow starts with the service experience and supports appropriate feedback and recovery paths.
Free to create a professional profile. Business setup when your team is ready.
Free to create your profile
See how it works for teams
