Guest
An easy way to respond
Scan once. Recognize great service, share feedback, and move on without creating an account.
The Aplauso product
One simple guest moment. A much bigger effect.
Aplauso connects digital tipping, service recognition, guest feedback, and operator insight without making the guest navigate the complexity behind the experience.
No guest accountIndividuals and teamsRecognition plus useful feedback
One connected service moment
LiveGuest scans
No app required
Great work gets recognized
More moments can become tips
Feedback reaches the team
While there is time to act
The business gets smarter
Patterns become visible
The Aplauso effect
More recognition. Better signals. Stronger service.
The guest experience
Designed to disappear into the moment.
A guest should not need a tutorial to say thank you. The Aplauso flow keeps each step clear, familiar, and focused on the person or team being recognized.
No app download or guest account
A quick rating before the tip decision
Apple Pay, Google Pay, and card support
An optional path to share more feedback
9:41
SM
Sarah M.
Poolside Attendant
How's my service?
Tap a star to rate your experience
☝️ Try me!
Starts with the experience
The rating makes the ask easy, the moment feel natural and the tip flow seamless.
Rate
Reward
Done
Try the real guest flow.
One product, three perspectives
Built for everyone in the service loop.
The product works because it creates a useful outcome on each side, not because it adds another screen to the business.
Service professional
A better chance to earn
Make great work recognizable beyond the guests who happen to carry cash.
Operator
A signal with context
See what happened, where it happened, and which team shaped the experience.
Capabilities with a purpose
Everything supports the same outcome: more rewarding service.
These are not disconnected feature checkboxes. Each capability helps recognition reach the right people or helps the team understand the experience better.
QR entry points
Place the experience where appreciation naturally happens: on a sign, card, receipt, uniform, vehicle, or guest touchpoint.
Familiar mobile payment
Guests can complete a tip with Apple Pay, Google Pay, or card from their phone.
Individuals and teams
Match recognition to a named person, a role, or a shared team depending on how the service happened.
Guest feedback
Capture a quick rating and optional comment inside the same coherent service moment.
Service signals
Surface moments that may need attention while the context is still useful to the team.
Operator visibility
Understand participation, recognition, and guest sentiment across teams and touchpoints.
A service-pro app
Give people a clear place to manage their profile and see their Aplauso activity.
Multi-team structure
Support the way service moves across departments, locations, events, and operating models.
Secure account flows
Use established identity and payment-provider steps where verification is required.
From signal to improvement
See the service story cash could never show.
A cash tip can be meaningful, but it cannot explain the moment. Aplauso gives recognition context so the business can celebrate what works and respond to what does not.
Celebrate
See where guests are recognizing exceptional work.
Respond
Notice a service gap while the team still has context.
Improve
Use patterns across moments to guide the next decision.
A better service moment starts here
The easiest way to understand Aplauso is to use it.
Step into the guest experience, then explore how the same interaction supports the person and the business behind the service.