Complete Platform Overview

Everything You Need.All In One Platform.

Aplauso isn't just a digital tip jar. It's a complete tipping, rewards, and feedback ecosystem built for hotels and service-driven businesses.

40+
Features Included
3
Supported Currencies
24-48h
Payout Time
5%
Service Fee

Instant Digital Tipping

Takes 30 seconds

Guests tip in seconds using Apple Pay, Google Wallet, or any credit card. No app download or account creation required.

QR Code Convenience

No app needed

Simple scan-and-tip experience perfect for hotels, banquets, events, and mobile staff. Works instantly from any smartphone.

Customizable Tip Amounts

Flexible options

Preset tip suggestions or custom amounts. Percentages or fixed values—whatever encourages generosity.

Room Balance Tipping

Hotel exclusive

Hotel guests can add gratuities to their room bill and settle everything at checkout. No cash, no hassle.

Multi-Currency Support

3 currencies

Currently supporting USD, CAD, and MXN with localized checkout experience adapted to guest devices.

Branded Tipping Pages

White-label ready

Properties can customize tipping experience with their logo, colors, and messaging for a seamless brand experience.

Team or Individual Tipping

Guest choice

Guests can choose to tip a single staff member or distribute tips across a team/department.

Transparent Pricing

Keep 85%

Staff keep 85% of all new tips. No hidden charges, complete transparency.

Instant Earnings Visibility

Real-time

Tips and commissions show up in each employee's digital wallet immediately. Real-time tracking of all earnings.

Daily Fund Transfers

24-48 hours

Automated daily transfers from Stripe to Aplauso to Mercury bank account, then reflected in staff wallets.

Flexible Payout Options

$25 minimum

Cash out via PayPal, Wise, or direct bank transfer. Low $25 withdrawal threshold with simple $1 fee.

Performance-Based Commissions

Rewards excellence

Structured "dividend" style payouts tied to business goals or performance metrics. Earn more when you excel.

Personalized Guest Feedback

Instant feedback

See what guests loved about your service in real-time. Build confidence and improve with every shift.

Complete Earnings History

Full transparency

Clear records for all tips, commissions, and withdrawals. Track your income and plan your finances.

Multi-Property Wallet

Unified account

One account for staff who work across several locations or sister companies. Earnings from all properties in one place.

Smart Notifications

Push notifications

Get alerts when tips arrive, commissions are awarded, or withdrawal thresholds are met. Stay informed.

IQ Dashboard

Comprehensive analytics

Full analytics on tips, commissions, guest feedback, and performance trends. Make data-driven decisions.

Rewards Portal

Custom rewards

Manage incentive programs, bonuses, and payouts. Create custom reward rules based on any performance metric.

Team Performance Insights

Deep insights

Track which staff or departments drive satisfaction and tipping. Identify top performers and coaching opportunities.

Service Recovery Alerts

Proactive alerts

Get notified immediately when feedback indicates an unhappy guest. Fix problems before they become bad reviews.

Multi-Location Management

Unlimited properties

One dashboard for multiple hotels or venues. Brand-level configuration for corporate admins.

Scalable Roles & Permissions

Granular control

Assign managers, admins, finance, or HR-level access. Control who sees what across your organization.

Financial Reconciliation

Tax & compliance ready

Payout logs and CSV exports for accounting. Transaction transparency with ledger-style reporting.

Multi-Currency Reporting

Global ready

Roll up data even with different local currencies. Perfect for international hospitality groups.

Modern, Scalable Infrastructure

Enterprise-grade

Built for hospitality groups and independent providers alike. MAUI hybrid Blazor app for fast, cross-platform performance.

Secure Payments via Stripe

Stripe powered

PCI-compliant and reliable transaction processing. Industry-standard security for all payments.

Real-Time Ledger Updates

Always current

Instant visibility for staff and managers. No delays, no reconciliation issues.

Data Privacy Compliance

Privacy first

Built to meet North American and international standards. Your data is protected.

API-First Design

Developer friendly

Easy integration with existing HR, payroll, or property management systems. Connect your tech stack.

Multi-Language Support

20+ languages coming

Expanding beyond English & Spanish for international reach. Localized for global hospitality.

Daily Payout Automation

Set it & forget it

No manual reconciliation required. Automated transfers keep everything running smoothly.

Robust Fraud Protection

24/7 monitoring

Continuous monitoring of transactions and account activity. Your business is protected.

See Features in Action

Real-world scenarios showing how Aplauso features work together to create exceptional experiences.

1

Hotel Guest Tips Housekeeping

Guest scans QR code

On nightstand or bathroom mirror—no app download needed

Selects tip amount & pays

Apple Pay, Google Wallet, or card—takes 30 seconds

Staff sees tip instantly

Notification sent, balance updated in digital wallet

Payout in 24-48 hours

Automatic transfer to staff's bank account or PayPal

2

Manager Recovers Unhappy Guest

Guest leaves low rating

"AC not working in Room 312" with 2-star rating

Instant alert to manager

SMS and email notification with room number and issue

Problem fixed immediately

Maintenance sent, room upgraded, guest contacted

Guest updates to 5 stars

Negative review prevented, guest leaves happy

3

Staff Earns Performance Bonus

Server consistently gets 5 stars

Dashboard tracks performance across all shifts

Hits commission threshold

Custom reward rule: "30+ five-star ratings = $100 bonus"

Bonus automatically awarded

Added to digital wallet, notification sent

Staff stays motivated

Clear incentive to maintain excellent service

4

Multi-Property Chain Reports

Corporate admin logs in

Single dashboard for all 15 properties across 3 countries

Views aggregated analytics

Tips, satisfaction, staff performance—all in one view

Identifies top performers

Mexico City hotel has highest guest satisfaction scores

Exports for finance team

CSV download for tax reporting and reconciliation

Why Aplauso Stands Out

Not just another tipping app—a complete business intelligence and rewards platform.

Traditional Cash Tipping

  • Most guests don't carry cash
  • No tracking or transparency
  • Staff never know what to expect
  • Zero performance insights
⚠️

Basic Tipping Apps

  • Just payment processing
  • No guest feedback features
  • Limited analytics for managers
  • No reward or commission system
Complete Solution

Aplauso Platform

  • Digital tipping + guest feedback
  • Performance analytics & insights
  • Custom rewards & commissions
  • Multi-property management

Common Questions About Features

Everything you need to know about how Aplauso features work.

Ready to Experience All Features?

Start your free 14-day trial and see how Aplauso's complete platform transforms your business.

Keep 85% of new tips
Zero monthly fees
No credit card required
Setup support included