Instant Digital Tipping
Takes 30 secondsGuests tip in seconds using Apple Pay, Google Wallet, or any credit card. No app download or account creation required.
QR Code Convenience
No app neededSimple scan-and-tip experience perfect for hotels, banquets, events, and mobile staff. Works instantly from any smartphone.
Customizable Tip Amounts
Flexible optionsPreset tip suggestions or custom amounts. Percentages or fixed values—whatever encourages generosity.
Room Balance Tipping
Hotel exclusiveHotel guests can add gratuities to their room bill and settle everything at checkout. No cash, no hassle.
Multi-Currency Support
3 currenciesCurrently supporting USD, CAD, and MXN with localized checkout experience adapted to guest devices.
Branded Tipping Pages
White-label readyProperties can customize tipping experience with their logo, colors, and messaging for a seamless brand experience.
Team or Individual Tipping
Guest choiceGuests can choose to tip a single staff member or distribute tips across a team/department.
Transparent Pricing
Keep 85%Staff keep 85% of all new tips. No hidden charges, complete transparency.
Instant Earnings Visibility
Real-timeTips and commissions show up in each employee's digital wallet immediately. Real-time tracking of all earnings.
Daily Fund Transfers
24-48 hoursAutomated daily transfers from Stripe to Aplauso to Mercury bank account, then reflected in staff wallets.
Flexible Payout Options
$25 minimumCash out via PayPal, Wise, or direct bank transfer. Low $25 withdrawal threshold with simple $1 fee.
Performance-Based Commissions
Rewards excellenceStructured "dividend" style payouts tied to business goals or performance metrics. Earn more when you excel.
Personalized Guest Feedback
Instant feedbackSee what guests loved about your service in real-time. Build confidence and improve with every shift.
Complete Earnings History
Full transparencyClear records for all tips, commissions, and withdrawals. Track your income and plan your finances.
Multi-Property Wallet
Unified accountOne account for staff who work across several locations or sister companies. Earnings from all properties in one place.
Smart Notifications
Push notificationsGet alerts when tips arrive, commissions are awarded, or withdrawal thresholds are met. Stay informed.
IQ Dashboard
Comprehensive analyticsFull analytics on tips, commissions, guest feedback, and performance trends. Make data-driven decisions.
Rewards Portal
Custom rewardsManage incentive programs, bonuses, and payouts. Create custom reward rules based on any performance metric.
Team Performance Insights
Deep insightsTrack which staff or departments drive satisfaction and tipping. Identify top performers and coaching opportunities.
Service Recovery Alerts
Proactive alertsGet notified immediately when feedback indicates an unhappy guest. Fix problems before they become bad reviews.
Multi-Location Management
Unlimited propertiesOne dashboard for multiple hotels or venues. Brand-level configuration for corporate admins.
Scalable Roles & Permissions
Granular controlAssign managers, admins, finance, or HR-level access. Control who sees what across your organization.
Financial Reconciliation
Tax & compliance readyPayout logs and CSV exports for accounting. Transaction transparency with ledger-style reporting.
Multi-Currency Reporting
Global readyRoll up data even with different local currencies. Perfect for international hospitality groups.
Modern, Scalable Infrastructure
Enterprise-gradeBuilt for hospitality groups and independent providers alike. MAUI hybrid Blazor app for fast, cross-platform performance.
Secure Payments via Stripe
Stripe poweredPCI-compliant and reliable transaction processing. Industry-standard security for all payments.
Real-Time Ledger Updates
Always currentInstant visibility for staff and managers. No delays, no reconciliation issues.
Data Privacy Compliance
Privacy firstBuilt to meet North American and international standards. Your data is protected.
API-First Design
Developer friendlyEasy integration with existing HR, payroll, or property management systems. Connect your tech stack.
Multi-Language Support
20+ languages comingExpanding beyond English & Spanish for international reach. Localized for global hospitality.
Daily Payout Automation
Set it & forget itNo manual reconciliation required. Automated transfers keep everything running smoothly.
Robust Fraud Protection
24/7 monitoringContinuous monitoring of transactions and account activity. Your business is protected.
See Features in Action
Real-world scenarios showing how Aplauso features work together to create exceptional experiences.
Hotel Guest Tips Housekeeping
Guest scans QR code
On nightstand or bathroom mirror—no app download needed
Selects tip amount & pays
Apple Pay, Google Wallet, or card—takes 30 seconds
Staff sees tip instantly
Notification sent, balance updated in digital wallet
Payout in 24-48 hours
Automatic transfer to staff's bank account or PayPal
Manager Recovers Unhappy Guest
Guest leaves low rating
"AC not working in Room 312" with 2-star rating
Instant alert to manager
SMS and email notification with room number and issue
Problem fixed immediately
Maintenance sent, room upgraded, guest contacted
Guest updates to 5 stars
Negative review prevented, guest leaves happy
Staff Earns Performance Bonus
Server consistently gets 5 stars
Dashboard tracks performance across all shifts
Hits commission threshold
Custom reward rule: "30+ five-star ratings = $100 bonus"
Bonus automatically awarded
Added to digital wallet, notification sent
Staff stays motivated
Clear incentive to maintain excellent service
Multi-Property Chain Reports
Corporate admin logs in
Single dashboard for all 15 properties across 3 countries
Views aggregated analytics
Tips, satisfaction, staff performance—all in one view
Identifies top performers
Mexico City hotel has highest guest satisfaction scores
Exports for finance team
CSV download for tax reporting and reconciliation
Why Aplauso Stands Out
Not just another tipping app—a complete business intelligence and rewards platform.
Traditional Cash Tipping
- •Most guests don't carry cash
- •No tracking or transparency
- •Staff never know what to expect
- •Zero performance insights
Basic Tipping Apps
- •Just payment processing
- •No guest feedback features
- •Limited analytics for managers
- •No reward or commission system
Aplauso Platform
- Digital tipping + guest feedback
- Performance analytics & insights
- Custom rewards & commissions
- Multi-property management
Common Questions About Features
Everything you need to know about how Aplauso features work.