Complete Platform Overview

Everything You Need.All In One Platform.

Aplauso isn't just a digital tip jar. It's a complete tipping, rewards, and feedback ecosystem built for hotels and service-driven businesses.

40
Platform Features
3
Supported Currencies
24-48h
Average Payout Time
85%
Staff Keep

30-Second Digital Tips

Instant

Scan QR code, choose amount, pay with Apple Pay or card. No app download. No account creation. Done in 30 seconds.

Charge to Room

Hotels only

Hotel guests add tips to their room bill. Settle everything at checkout—no cash, no hassle.

Tip Individuals or Teams

Flexible

Reward the person who served you or split tips across the whole team. Guest chooses how to share appreciation.

Rate & Review Service

Voice matters

Leave instant feedback with star ratings and comments. Help great staff get recognized, help properties improve.

Multi-Currency & Multi-Language

3 currencies, 20+ languages

USD, CAD, MXN support with auto-detection. Interface adapts to guest's phone language and location.

Bank-Level Security

Protected

Stripe-powered payments with PCI compliance. Your payment info is encrypted and never stored by us.

Instant Wallet Updates

Live balance

Tips appear in your digital wallet the moment guests pay. Real-time tracking of every dollar you earn.

Fast Payouts: 24-48 Hours

$25 min, $1 fee

Cash out to PayPal, Wise, or your bank. Only $25 minimum, $1 fee. Your money in 1-2 days, not weeks.

Performance Bonuses

Earn more

Earn extra rewards for 5-star ratings, sales goals, or custom achievements. Management sets the rules, you reap the benefits.

See Guest Feedback

Motivating

Read exactly what guests loved about your service. Build confidence and improve with real, specific compliments.

Complete Earnings History

Full transparency

Track every tip, bonus, and withdrawal with crystal-clear records. Perfect for taxes and budgeting.

One Wallet, Multiple Jobs

Unified

Work at 3 different hotels? All your earnings in one account. No juggling multiple apps or accounts.

Keep 85% of Tips

85% yours

You keep $85 of every $100 tipped. No hidden fees. No monthly charges. Just fair, transparent payouts.

Real-Time Analytics Dashboard

Live data

Live data on tips, guest satisfaction, staff performance, and revenue trends. See what's working, fix what isn't.

Instant Service Recovery

Prevent 1-star reviews

Get alerts when guests leave low ratings. Fix problems in real-time before they leave bad reviews on TripAdvisor.

Custom Rewards Engine

Unlimited rules

Create any reward rule imaginable: "30+ five-stars = $100 bonus" or "Top sales = extra PTO". Unlimited flexibility.

Staff Performance Rankings

Know your stars

See who drives satisfaction, who needs coaching, and who deserves a raise. Data-backed personnel decisions.

Manage Unlimited Properties

Scales infinitely

One dashboard for 1 hotel or 100. Compare performance, roll up reports, or dive into location-specific data.

Granular Access Control

8 roles, 17 permissions

8 roles, 17 permissions. Give managers, finance, and HR exactly the access they need. Nothing more, nothing less.

Tax & Audit Ready Reports

Accountant approved

Export transaction logs for accounting. Track every dollar with ledger-style precision. Tax season just got easier.

Multi-Currency Reporting

Global ready

Roll up data across USD, CAD, and MXN properties. Perfect for international hotel groups and cross-border operations.

Training Opportunity Alerts

Smart coaching

AI identifies patterns: "This staff member gets complaints about X." Coach with precision, not guesswork.

Zero-Touch Payment Processing

Fully automated

Webhooks auto-handle confirmations, refunds, disputes. Daily transfers happen automatically. You never lift a finger.

Enterprise Infrastructure

Production-grade

Next.js 15 + TypeScript + Firebase. Built to handle 1 property or 1,000. Scales effortlessly as you grow.

Stripe Payment Platform

Industry leader

Same payment processor as Amazon and Shopify. PCI Level 1 certified. Your payments are in expert hands.

Military-Grade Security

Fort Knox secure

AES-256 encryption, Firebase Auth, role-based access, audit logs. SOC 2 compliant infrastructure.

Real-Time Everything

Zero latency

Tips, feedback, analytics—all update instantly. No refresh button. No waiting. Live data, always.

24/7 Fraud Protection

Always watching

Idempotency prevents duplicate charges. Rate limiting blocks abuse. Continuous monitoring catches anomalies.

API-First Architecture

Developer friendly

Integrate with your PMS, payroll, HR system, or custom apps. RESTful API with full documentation.

99.9% Uptime Guarantee

Always online

Hosted on Firebase + Vercel edge network. Automatic scaling during peak loads. Your platform never sleeps.

Performance Monitoring

Self-healing

Real-time health checks, error tracking, and metrics. We spot problems before you notice them.

Complete Audit Trails

Compliance ready

Every action logged with timestamp and user. Full accountability for compliance, debugging, and dispute resolution.

Global Localization

20+ languages

Auto-detects guest language and currency. English/Spanish live now. 20+ languages coming for worldwide reach.

See Features in Action

Real-world scenarios showing how Aplauso features work together to create exceptional experiences.

1

Hotel Guest Tips Housekeeping

Guest scans QR code

On nightstand or bathroom mirror—no app download needed

Selects tip amount & pays

Apple Pay, Google Wallet, or card—takes 30 seconds

Staff sees tip instantly

Notification sent, balance updated in digital wallet

Payout in 24-48 hours

Automatic transfer to staff's bank account or PayPal

2

Manager Recovers Unhappy Guest

Guest leaves low rating

"AC not working in Room 312" with 2-star rating

Instant alert to manager

SMS and email notification with room number and issue

Problem fixed immediately

Maintenance sent, room upgraded, guest contacted

Guest updates to 5 stars

Negative review prevented, guest leaves happy

3

Staff Earns Performance Bonus

Server consistently gets 5 stars

Dashboard tracks performance across all shifts

Hits commission threshold

Custom reward rule: "30+ five-star ratings = $100 bonus"

Bonus automatically awarded

Added to digital wallet, notification sent

Staff stays motivated

Clear incentive to maintain excellent service

4

Multi-Property Chain Reports

Corporate admin logs in

Single dashboard for all 15 properties across 3 countries

Views aggregated analytics

Tips, satisfaction, staff performance—all in one view

Identifies top performers

Mexico City hotel has highest guest satisfaction scores

Exports for finance team

CSV download for tax reporting and reconciliation

Why Aplauso Stands Out

Not just another tipping app—a complete business intelligence and rewards platform.

Traditional Cash Tipping

  • Most guests don't carry cash
  • No tracking or transparency
  • Staff never know what to expect
  • Zero performance insights
⚠️

Basic Tipping Apps

  • Just payment processing
  • No guest feedback features
  • Limited analytics for managers
  • No reward or commission system
Complete Solution

Aplauso Platform

  • Digital tipping + guest feedback
  • Performance analytics & insights
  • Custom rewards & commissions
  • Multi-property management

Common Questions About Features

Everything you need to know about how Aplauso features work.

Ready to Experience All Features?

Start your free 14-day trial and see how Aplauso's complete platform transforms your business.

Keep 85% of new tips
Zero monthly fees
No credit card required
Setup support included