30-Second Digital Tips
InstantScan QR code, choose amount, pay with Apple Pay or card. No app download. No account creation. Done in 30 seconds.
Charge to Room
Hotels onlyHotel guests add tips to their room bill. Settle everything at checkout—no cash, no hassle.
Tip Individuals or Teams
FlexibleReward the person who served you or split tips across the whole team. Guest chooses how to share appreciation.
Rate & Review Service
Voice mattersLeave instant feedback with star ratings and comments. Help great staff get recognized, help properties improve.
Multi-Currency & Multi-Language
3 currencies, 20+ languagesUSD, CAD, MXN support with auto-detection. Interface adapts to guest's phone language and location.
Bank-Level Security
ProtectedStripe-powered payments with PCI compliance. Your payment info is encrypted and never stored by us.
Instant Wallet Updates
Live balanceTips appear in your digital wallet the moment guests pay. Real-time tracking of every dollar you earn.
Fast Payouts: 24-48 Hours
$25 min, $1 feeCash out to PayPal, Wise, or your bank. Only $25 minimum, $1 fee. Your money in 1-2 days, not weeks.
Performance Bonuses
Earn moreEarn extra rewards for 5-star ratings, sales goals, or custom achievements. Management sets the rules, you reap the benefits.
See Guest Feedback
MotivatingRead exactly what guests loved about your service. Build confidence and improve with real, specific compliments.
Complete Earnings History
Full transparencyTrack every tip, bonus, and withdrawal with crystal-clear records. Perfect for taxes and budgeting.
One Wallet, Multiple Jobs
UnifiedWork at 3 different hotels? All your earnings in one account. No juggling multiple apps or accounts.
Keep 85% of Tips
85% yoursYou keep $85 of every $100 tipped. No hidden fees. No monthly charges. Just fair, transparent payouts.
Real-Time Analytics Dashboard
Live dataLive data on tips, guest satisfaction, staff performance, and revenue trends. See what's working, fix what isn't.
Instant Service Recovery
Prevent 1-star reviewsGet alerts when guests leave low ratings. Fix problems in real-time before they leave bad reviews on TripAdvisor.
Custom Rewards Engine
Unlimited rulesCreate any reward rule imaginable: "30+ five-stars = $100 bonus" or "Top sales = extra PTO". Unlimited flexibility.
Staff Performance Rankings
Know your starsSee who drives satisfaction, who needs coaching, and who deserves a raise. Data-backed personnel decisions.
Manage Unlimited Properties
Scales infinitelyOne dashboard for 1 hotel or 100. Compare performance, roll up reports, or dive into location-specific data.
Granular Access Control
8 roles, 17 permissions8 roles, 17 permissions. Give managers, finance, and HR exactly the access they need. Nothing more, nothing less.
Tax & Audit Ready Reports
Accountant approvedExport transaction logs for accounting. Track every dollar with ledger-style precision. Tax season just got easier.
Multi-Currency Reporting
Global readyRoll up data across USD, CAD, and MXN properties. Perfect for international hotel groups and cross-border operations.
Training Opportunity Alerts
Smart coachingAI identifies patterns: "This staff member gets complaints about X." Coach with precision, not guesswork.
Zero-Touch Payment Processing
Fully automatedWebhooks auto-handle confirmations, refunds, disputes. Daily transfers happen automatically. You never lift a finger.
Enterprise Infrastructure
Production-gradeNext.js 15 + TypeScript + Firebase. Built to handle 1 property or 1,000. Scales effortlessly as you grow.
Stripe Payment Platform
Industry leaderSame payment processor as Amazon and Shopify. PCI Level 1 certified. Your payments are in expert hands.
Military-Grade Security
Fort Knox secureAES-256 encryption, Firebase Auth, role-based access, audit logs. SOC 2 compliant infrastructure.
Real-Time Everything
Zero latencyTips, feedback, analytics—all update instantly. No refresh button. No waiting. Live data, always.
24/7 Fraud Protection
Always watchingIdempotency prevents duplicate charges. Rate limiting blocks abuse. Continuous monitoring catches anomalies.
API-First Architecture
Developer friendlyIntegrate with your PMS, payroll, HR system, or custom apps. RESTful API with full documentation.
99.9% Uptime Guarantee
Always onlineHosted on Firebase + Vercel edge network. Automatic scaling during peak loads. Your platform never sleeps.
Performance Monitoring
Self-healingReal-time health checks, error tracking, and metrics. We spot problems before you notice them.
Complete Audit Trails
Compliance readyEvery action logged with timestamp and user. Full accountability for compliance, debugging, and dispute resolution.
Global Localization
20+ languagesAuto-detects guest language and currency. English/Spanish live now. 20+ languages coming for worldwide reach.
See Features in Action
Real-world scenarios showing how Aplauso features work together to create exceptional experiences.
Hotel Guest Tips Housekeeping
Guest scans QR code
On nightstand or bathroom mirror—no app download needed
Selects tip amount & pays
Apple Pay, Google Wallet, or card—takes 30 seconds
Staff sees tip instantly
Notification sent, balance updated in digital wallet
Payout in 24-48 hours
Automatic transfer to staff's bank account or PayPal
Manager Recovers Unhappy Guest
Guest leaves low rating
"AC not working in Room 312" with 2-star rating
Instant alert to manager
SMS and email notification with room number and issue
Problem fixed immediately
Maintenance sent, room upgraded, guest contacted
Guest updates to 5 stars
Negative review prevented, guest leaves happy
Staff Earns Performance Bonus
Server consistently gets 5 stars
Dashboard tracks performance across all shifts
Hits commission threshold
Custom reward rule: "30+ five-star ratings = $100 bonus"
Bonus automatically awarded
Added to digital wallet, notification sent
Staff stays motivated
Clear incentive to maintain excellent service
Multi-Property Chain Reports
Corporate admin logs in
Single dashboard for all 15 properties across 3 countries
Views aggregated analytics
Tips, satisfaction, staff performance—all in one view
Identifies top performers
Mexico City hotel has highest guest satisfaction scores
Exports for finance team
CSV download for tax reporting and reconciliation
Why Aplauso Stands Out
Not just another tipping app—a complete business intelligence and rewards platform.
Traditional Cash Tipping
- •Most guests don't carry cash
- •No tracking or transparency
- •Staff never know what to expect
- •Zero performance insights
Basic Tipping Apps
- •Just payment processing
- •No guest feedback features
- •Limited analytics for managers
- •No reward or commission system
Aplauso Platform
- Digital tipping + guest feedback
- Performance analytics & insights
- Custom rewards & commissions
- Multi-property management
Common Questions About Features
Everything you need to know about how Aplauso features work.