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Technologies and strategies modern hotels need to help their companies grow.
Design

Crafting the Tale: How Hotels Shape the Stories Guests Share

In the library of hospitality, each guest's experience unfolds as a unique narrative, shaped from initial digital engagement to personalized interactions during their stay. These carefully curated moments, woven into the fabric of the guest’s journey, elevate mere service to memorable stories. Shared by guests through word of mouth and online, these narratives become a testament to the hotel's commitment to crafting exceptional, memorable experiences.
Luke Hrasko
Luke Hrasko
February 1, 2024
5 min read
Design

Gratitude in Motion: The Dance of Hotel Tipping Experiences

Tipping in the hospitality industry is more than a monetary exchange; it's a significant gesture of gratitude and recognition for the staff's dedication and artistry in various settings, from luxury hotels to modest accommodations. This practice not only rewards efforts but also fosters a culture of excellence and teamwork. As the industry adapts to digital trends, integrating digital tipping ensures this vital expression of appreciation continues, maintaining its personal significance in the modern hospitality experience.
Luke Hrasko
Luke Hrasko
December 10, 2023
5 min read
Design

Beyond the Front Desk: Revolutionizing Guest Satisfaction in Hotels

The pursuit of guest satisfaction in hospitality is a nuanced emotional journey, where every detail, from luxury hotel services to personal touches in standard accommodations, significantly impacts guest experience. Hotels face the challenge of unvoiced guest dissatisfaction, often leading to overlooked issues. Emerging technology offers a solution, enhancing personalization and responsiveness, thus elevating the overall hospitality experience and leaving lasting impressions on guests.
Luke Hrasko
Luke Hrasko
December 10, 2023
5 min read