Turn Every Guest Touchpoint Into aTipping Opportunity
From pool bars to beach activities, spa services to nightly entertainment, empower your entire resort team to earn tips digitally while you gain real-time insights into guest satisfaction across every touchpoint.
Live Resort Activity
Tips Earned Today
$
Guest Interactions
Average Guest Rating
Active Staff Members
The All-Inclusive Challenge
Your resort has dozens of service touchpoints, hundreds of staff members, and guests who rarely carry cash, yet tips and feedback still rely on outdated systems.
Staff Rely on Cash Tips
Pool attendants, activity coordinators, and entertainment staff miss tips because guests don't carry cash on all-inclusive properties.
Scattered Service Points
From beach bars to golf courses to spa, you have no unified way to track staff performance and guest satisfaction across all areas.
High Staff Turnover
When staff don't feel appreciated or earn fair tips, they leave, especially seasonal workers who keep your resort running.
Late Guest Feedback
Issues surface in post-checkout surveys or TripAdvisor reviews, when it's too late to fix them and turn the experience around.
No Performance Visibility
You can't identify top performers or recurring problems across beach, pools, restaurants, activities, and entertainment.
Inconsistent Guest Experience
Without real-time data, some areas excel while others underperform, and you don't know until guests complain.
One Platform for Your Entire Resort
QR codes at every touchpoint. Digital tips for every team member. Real-time insights for every manager. Transform your all-inclusive guest experience.
QR Codes Everywhere
Pool chairs, beach umbrellas, activity stations, restaurant tables, spa rooms, place QR codes at every guest touchpoint. Guests scan, tip, and rate in 30 seconds.
Staff Earn Digitally
Activity coordinators, bartenders, beach attendants, entertainers, all get tipped via Apple Pay, Google Wallet, or credit card. Money hits their account in 24-48 hours.
Real-Time Insights
Management sees which areas are thriving and which need attention. Fix issues same-day. Recognize top performers. Track satisfaction across pools, beach, dining, activities, and more.
Guest View
Miguel - Beach Attendant
Cabana #42, North Beach
How was your service?
Leave a tip
Perfect for Every Area of Your Resort
From sunrise yoga to sunset shows, empower staff across all touchpoints to deliver exceptional service and earn recognition.
Beach & Pool Services
Beach attendants, pool staff, cabana service, towel attendants
Activities & Recreation
Water sports coordinators, fitness instructors, kids club staff, tour guides
Bars & Restaurants
Bartenders, servers, poolside service, specialty dining staff
Spa & Wellness
Massage therapists, estheticians, yoga instructors, wellness coordinators
Entertainment
Performers, DJs, activity hosts, live musicians, shows
Guest Services
Concierge, housekeeping, front desk, valets, porters
Manage Multiple Properties Seamlessly
One account, unlimited resorts. Compare performance across properties, share best practices, and maintain brand consistency across your portfolio.
Cross-Property Analytics
Compare guest satisfaction, staff performance, and tip earnings across all your resorts. Identify which properties excel and why.
- Side-by-side property comparison
- Consolidated reporting dashboard
- Best practice identification
- Standardized guest experience metrics
Staff Transfers Made Easy
When staff move between your properties, their profile, ratings, and earnings history transfer seamlessly, no setup required.
- Unified staff profiles across properties
- Portable performance history
- Consistent training standards
- Cross-property staffing flexibility
Centralized Control
Corporate oversight with property-level autonomy. Set brand standards while giving each GM the tools to manage their unique team.
- Corporate admin dashboard
- Property-specific permissions
- Brand consistency enforcement
- Bulk configuration options
Everything Your Resort Needs
Purpose-built features for all-inclusive properties with diverse staff and touchpoints.
Instant Digital Tipping
Guests tip via Apple Pay, Google Wallet, or credit card in seconds. Staff get paid directly to their bank account in 24-48 hours.
Location-Based Tracking
Tag QR codes by area (pool, beach, spa, etc.) to see satisfaction and performance across every zone of your resort.
Staff Performance Insights
See who consistently delights guests. Recognize top performers. Identify coaching opportunities across all departments.
Real-Time Guest Feedback
Know what guests love and what needs fixing while they're still on property. Fix issues before they become bad reviews.
Gamification & Recognition
Leaderboards, badges, and performance goals motivate staff to go above and beyond for guests.
Multi-Language Support
Guest-facing interfaces in 20+ languages. Perfect for international all-inclusive destinations.
Real Results from Real Resorts
Paradise Reef Resort
450-room all-inclusive • Cancun, Mexico
"Before Aplauso, our beach attendants and activity coordinators rarely received tips, guests just didn't carry cash. Now they're earning an extra $600-800 per month each, and guest satisfaction scores across pool, beach, and activities are the highest we've ever seen. Staff retention is up dramatically."
The Breakthrough Moment
"We placed QR codes at our three pool bars during spring break week. In just 7 days, our bartenders earned more in tips than they had in the entire previous month. Word spread fast, now every department wants Aplauso codes."
Launch Across Your Resort in Days
From signup to guest tips, get your entire resort on Aplauso in under two weeks.
Sign Up & Configure
30 minutesCreate your account, add your resort details, and customize settings. Import staff or let them self-register with a team code.
Deploy QR Codes
3-5 daysWe ship weatherproof QR code tags for pools, beach, cabanas, restaurants, activity stations, everywhere guests interact with staff. Stick them up and go live.
Staff Onboarding
2-3 daysQuick 10-minute training sessions by department. Staff download the app, connect their bank account, and start earning tips the same day.
Go Live & Optimize
OngoingMonitor your dashboard, see which areas thrive, and expand coverage. Most resorts add new touchpoints weekly based on guest engagement data.