Revolutionizing Service & Gratitude
We're transforming how service teams earn, how guests show appreciation, and how businesses thrive through digital tipping and instant feedback.
Our Mission
To empower service professionals to earn more, feel valued, and deliver exceptional experiences while giving businesses the insights they need to thrive. We believe every great service deserves recognition, and every team member deserves to be rewarded.
Our Vision
A world where exceptional service is always recognized, rewarded, and celebrated. Where technology creates deeper human connections, not replaces them. Where every interaction leaves everyone better off than they were before.
The Aplauso Story
Born from a simple observation
We saw a problem everywhere we looked: incredible service professionals being undervalued, guests wanting to show appreciation but lacking convenient ways to do so, and businesses struggling to understand what's really happening on the ground.
Traditional tipping was broken. Cash was disappearing. Credit card tips took forever to reach staff. Feedback was either buried in reviews weeks later or never captured at all. Service teams were working harder than ever but earning less. Guests wanted to help but faced friction at every turn.
So we built Aplauso. A platform that makes showing appreciation as easy as a tap. Where staff see their earnings instantly. Where businesses get real-time insights into every guest interaction. Where everyone wins.
Why "Aplauso"?
"Aplauso" means applause in Spanish and Portuguese. It's the universal sound of recognition, appreciation, and celebration. When you applaud someone, you're acknowledging their excellence, their effort, their impact.
That's exactly what we do. We give guests an effortless way to applaud exceptional service, and we ensure that applause translates into real, meaningful recognition for the people who earned it. Every tip is a standing ovation. Every piece of feedback is an encore. Every notification is the sound of appreciation reaching the people who deserve it most.
Today, we're proud to serve hotels, resorts, tour operators, fitness studios, salons, catering teams, and entertainers across the globe. We help them increase earnings by 40-60% while creating experiences guests can't stop talking about.
Our Core Values
The principles that guide everything we do
People First
Every decision starts with one question: How does this help the people using our platform? Staff, guests, and businesses. We put all of you first.
Trust & Transparency
No hidden fees. No confusing terms. Staff keep 85% of every tip. Simple, honest, and straightforward. The way business should be.
Innovation
We're constantly evolving. From QR codes to kiosks, mobile wallets to crypto, we stay ahead so you can stay competitive.
Results That Matter
40-60% earnings increase isn't a promise. It's a track record. We measure success by your success, period.
Community
We're building more than software. We're creating a community of empowered service professionals and businesses that value them.
Accessibility
Whether you're a solo massage therapist or a 500-room resort, Aplauso works for you. Great tools shouldn't require massive budgets.
Our Impact in Numbers
Real results from real businesses
Reliability You Can Trust
Built on world-class infrastructure and partnerships
We partner with the world's most trusted technology platforms to ensure your data is secure, your payments are instant, and your experience is seamless.
Who We Serve
From boutique studios to enterprise resorts
Hotels
Front desk, housekeeping, concierge, bellhops
Resorts
All-inclusive properties and vacation destinations
Tours & Transportation
Tour guides, drivers, travel experiences
Fitness & Wellness
Trainers, instructors, therapists
Beauty & Spas
Stylists, estheticians, massage therapists
Banquets & Catering
Event staff, servers, bartenders
Entertainment
DJs, bands, street artists, performers
Hospitality
Any service-based business